事业 · 创业者自述
P.T. 巴纳姆：奋斗与胜利·补录 313
P.T. 巴纳姆《奋斗与胜利》· Struggles and Triumphs · 领导
At Richmond, half an hour previous to her departure, hundreds of young ladies and gentlemen had crowded into the halls of the house to secure a glimpse of her at parting. I informed her that she would find difficulty in passing out. “How long is it before we must start?” she asked. “Half an hour,” I replied. “Oh, I will clear the passages before that time,” said she, with a smile; whereupon she went into the upper hall, and informed the people that she wished to take the hands of every one of them, upon one condition, viz: they should pass by her in rotation, and as fast as they had shaken hands, proceed down stairs, and not block up the passages. They joyfully consented to the arrangement, and in fifteen minutes the course was clear. Poor Jenny had shaken hands with every person in the crowd, and I presume she had a feeling remembrance of the incident for an hour or two at least. She was waited on by many members of the Legislature while in Richmond, that body being in session while we were there.
出处：
https://www.gutenberg.org/ebooks/50115
定位：Additional excerpt 313 · 核对日期：2026-10-19 · 核验：短摘录
白话
在里士满，珍妮·林德出发前半小时，数百名年轻男女挤在旅馆大厅想见她一面。巴纳姆告诉她很难出去，她问还有多久出发，得知半小时后，她笑着说能清场。她走到楼上大厅，对人群说：想和每个人握手，但条件是大家依次过来，握完就下楼，不要堵住通道。大家欣然同意，十五分钟后通道就畅通了。她跟每个人都握了手，想必手都酸了。这展示了一种巧妙的秩序管理：用满足对方愿望的方式引导行为，比强行驱散更有效。
上下文
巴纳姆在自传中记录珍妮·林德在里士满巡演时，用智慧化解人群拥堵的轶事。
今日一问
当人群拥挤或秩序混乱时，你能否设计一个双赢的规则来引导大家？
公版传记；原文逐字取自 Project Gutenberg，仅摘录段落并附全书链接。
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