事业 · 创业者自述

亨利·福特:我的生活与工作·补录 126

亨利·福特《我的生活与工作》· My Life and Work · 领导

If a straw boss wants to say something to the general superintendent, his message has to go through the sub-foreman, the foreman, the department head, and all the assistant superintendents, before, in the course of time, it reaches the general superintendent. Probably by that time what he wanted to talk about is already history. It takes about six weeks for the message of a man living in a berry on the lower left-hand corner of the chart to reach the president or chairman of the board, and if it ever does reach one of these august officials, it has by that time gathered to itself about a pound of criticisms, suggestions, and comments. Very few things are ever taken under "official consideration" until long after the time when they actually ought to have been done. The buck is passed to and fro and all responsibility is dodged by individuals--following the lazy notion that two heads are better than one.

出处: https://www.gutenberg.org/ebooks/7213
定位:Additional excerpt 126 · 核对日期:2026-10-19 · 核验:短摘录

白话

福特描绘了官僚层级如何拖慢信息传递:一个基层工头想跟总主管说话,消息得经过副工头、工头、部门主管和所有助理主管,最后才到总主管那里。等消息传到,要谈的事可能早已过时。一个底层员工的消息要六周才能到达总裁或董事长,而且一路上被添油加醋,附上一磅重的批评、建议和评论。结果,很少有事能在该做的时候被“正式考虑”,责任被推来推去,人人都在逃避,还美其名曰“两个脑袋比一个强”。福特的解决之道是:减少层级,让信息直接到达决策者,并明确责任,避免踢皮球。

上下文

福特在书中批评大企业常见的官僚主义,认为层层上报会延误决策、滋生推诿。

今日一问

你所在的组织里,一个基层想法要经过几层才能到达决策者?能否缩短这条路径?

公版传记;原文逐字取自 Project Gutenberg,仅摘录段落并附全书链接。

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