Andrew Carnegie：Autobiography of Andrew Carnegie, Excerpt 65

As I became acquainted with the manufacture of iron I was greatly surprised to find that the cost of each of the various processes was unknown. Inquiries made of the leading manufacturers of Pittsburgh proved this. It was a lump business, and until stock was taken and the books balanced at the end of the year, the manufacturers were in total ignorance of results. I heard of men who thought their business at the end of the year would show a loss and had found a profit, and _vice-versa_. I felt as if we were moles burrowing in the dark, and this to me was intolerable. I insisted upon such a system of weighing and accounting being introduced throughout our works as would enable us to know what our cost was for each process and especially what each man was doing, who saved material, who wasted it, and who produced the best results.

Source： https://www.gutenberg.org/ebooks/17976
Locator：Chapter X, excerpt 65 · Verified：2026-10-19 · Verification：Short excerpt

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