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安德鲁·卡内基:安德鲁·卡内基自传·补录 100

安德鲁·卡内基《安德鲁·卡内基自传》· Autobiography of Andrew Carnegie · 领导

It is probable he was afraid I had been too severe and very likely he was correct. Some years after this, when I, myself, was superintendent of the division I always had a soft spot in my heart for the men then suspended for a time. I had felt qualms of conscience about my action in this, my first court. A new judge is very apt to stand so straight as really to lean a little backward. Only experience teaches the supreme force of gentleness. Light but certain punishment, when necessary, is most effective. Severe punishments are not needed and a judicious pardon, for the first offense at least, is often best of all.

出处: https://www.gutenberg.org/ebooks/17976
定位:Additional excerpt 100 · 核对日期:2026-10-19 · 核验:短摘录

白话

卡内基年轻时当主管,处罚工人过重,后来自己后悔。他说新官上任往往绷得太紧,反而容易矫枉过正;只有经验才能让人懂得温和的力量。真正有效的是轻而确定的惩罚,必要时才用,不必下重手;对初犯者,明智地宽恕往往最好。他自己后来当上部门主管,对曾被停职的人总有一份柔软,因为他尝过良心不安的滋味。这提醒管理者:惩罚要可预期、适度,给人留改正余地,而不是靠严厉立威。

上下文

出自卡内基自传,他回忆早年管理铁路工人时的一次处罚经历,反思自己初掌权时过于严厉。

今日一问

你最近一次惩罚或批评别人,是出于规则,还是出于立威?

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