John D. Rockefeller：Random Reminiscences of Men and Events, Excerpt 34

We would receive, for example, a shipment of marble from Vermont to Cleveland. This involved handling by railroad, canal, and lake boats. The cost of losses or damage had to be somehow fixed between these three different carriers, and it taxed all the ingenuity of a boy of seventeen to work out this problem to the satisfaction of all concerned, including my employers. But I thought the task no hardship, and so far as I can remember I never had any disagreement of moment with any of these transportation interests. This experience in conducting all sorts of transactions at such an impressionable age, with the helping hand of my superiors to fall back upon in an emergency--was highly interesting to me. It was my first step in learning the principle of negotiation, of which I hope to speak later.

Source： https://www.gutenberg.org/ebooks/17090
Locator：Chapter II, excerpt 34 · Verified：2026-10-19 · Verification：Short excerpt

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