Henry Ford：My Life and Work, Additional Excerpt 416

We do not believe in the "glad hand," or the professionalized "personal touch," or "human element." It is too late in the day for that sort of thing. Men want something more than a worthy sentiment. Social conditions are not made out of words. They are the net result of the daily relations between man and man. The best social spirit is evidenced by some act which costs the management something and which benefits all. That is the only way to prove good intentions and win respect. Propaganda, bulletins, lectures--they are nothing. It is the right act sincerely done that counts.

Source： https://www.gutenberg.org/ebooks/7213
Locator：Additional excerpt 416 · Verified：2026-10-19 · Verification：Short excerpt

公版传记；原文逐字取自 Project Gutenberg，仅摘录段落并附全书链接。

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