事业 · 创业者自述

本杰明·富兰克林:本杰明·富兰克林自传·补录 199

本杰明·富兰克林《本杰明·富兰克林自传》· The Autobiography of Benjamin Franklin · 领导

The above fact I give for the sake of the following observation. It has been remark'd, as an imperfection in the art of ship-building, that it can never be known, till she is tried, whether a new ship will or will not be a good sailer; for that the model of a good-sailing ship has been exactly follow'd in a new one, which has prov'd, on the contrary, remarkably dull. I apprehend that this may partly be occasion'd by the different opinions of seamen respecting the modes of lading, rigging, and sailing of a ship; each has his system; and the same vessel, laden by the judgment and orders of one captain, shall sail better or worse than when by the orders of another. Besides, it scarce ever happens that a ship is form'd, fitted for the sea, and sail'd by the same person. One man builds the hull, another rigs her, a third lades and sails her. No one of these has the advantage of knowing all the ideas and experience of the others, and, therefore, can not draw just conclusions from a combination of the whole.

出处: https://www.gutenberg.org/ebooks/148
定位:Additional excerpt 199 · 核对日期:2026-10-19 · 核验:短摘录

白话

富兰克林由船速打赌引出观察:造船的缺陷是,新船下水前不知快慢,即使完全照好船模型造,也可能很慢。他认为部分原因是水手对装货、索具、驾驶各有主张,同一船不同船长操作快慢不同;而且造船、装索具、装货驾驶常是不同人,彼此不了解对方想法和经验,无法综合判断。核心是:复杂系统需要跨环节沟通和统一标准。做法:让设计、建造、操作者共享信息,记录经验,形成可复用的规范。

上下文

富兰克林自传,他由航海经历联想到造船业的分工问题,提出改进思路。

今日一问

你的工作是否也因环节割裂而重复犯错?如何让上下游共享关键经验?

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