事业 · 创业者自述
安德鲁·卡内基：安德鲁·卡内基自传·补录 406
安德鲁·卡内基《安德鲁·卡内基自传》· Autobiography of Andrew Carnegie · 领导
There have been many incidents in my business life proving that labor troubles are not solely founded upon wages. I believe the best preventive of quarrels to be recognition of, and sincere interest in, the men, satisfying them that you really care for them and that you rejoice in their success. This I can sincerely say--that I always enjoyed my conferences with our workmen, which were not always in regard to wages, and that the better I knew the men the more I liked them. They have usually two virtues to the employer's one, and they are certainly more generous to each other.
出处：
https://www.gutenberg.org/ebooks/17976
定位：Additional excerpt 406 · 核对日期：2026-10-19 · 核验：短摘录
白话
卡内基说，他商业生涯中许多事证明，劳资纠纷不全是工资问题。他认为最好的预防办法是：承认工人、真诚关心他们，让他们感到你真的在乎他们、为他们的成功高兴。他坦言自己一直喜欢和工人开会，话题不总关于工资；越了解他们，就越喜欢他们。他说工人通常比雇主多一倍美德，而且彼此之间更慷慨。核心是：尊重和关心比加钱更能化解矛盾。
上下文
卡内基自传中总结劳资冲突的根源，强调工资之外的情感与尊重因素。
今日一问
你上一次和一线成员聊工作以外的事，是什么时候？
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