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爱德华·博克:爱德华·博克自传·补录 254

爱德华·博克《爱德华·博克自传》· The Americanization of Edward Bok · 领导

One of Edward Bok's first acts as editor was to offer a series of prizes for the best answers to three questions he put to his readers: what in the magazine did they like least and why; what did they like best and why; and what omitted feature or department would they like to see installed? Thousands of answers came, and these the editor personally read carefully and classified. Then he gave his readers' suggestions back to them in articles and departments, but never on the level suggested by them. He gave them the subjects they asked for, but invariably on a slightly higher plane; and each year he raised the standard a notch. He always kept "a huckleberry or two" ahead of his readers. His psychology was simple: come down to the level which the public sets and it will leave you at the moment you do it. It always expects of its leaders that they shall keep a notch above or a step ahead. The American public always wants something a little better than it asks for, and the successful man, in catering to it, is he who follows this golden rule.

出处: https://www.gutenberg.org/ebooks/3538
定位:Additional excerpt 254 · 核对日期:2026-10-19 · 核验:短摘录

白话

博克上任后先设奖征求读者回答三个问题:最不喜欢什么及原因、最喜欢什么及原因、希望增加什么栏目。他亲自读了几千份回答并分类,然后把读者的建议做成内容还给他们,但从不按他们设定的水平给,而是每次略高一点,每年再提高一档。他始终比读者超前“一两个越橘”。道理很简单:你若降到公众水平,他们立刻离开你;他们总期待领路人高出一档。美国公众总想要比他们要求的稍好一点的东西,成功者就遵循这条金律。

上下文

博克在自传中回忆自己初任《妇女家庭杂志》编辑时如何做读者调研并引导读者。

今日一问

你最近一次听取用户反馈后,是照单全收,还是给了他们略高一点的答案?

公版传记;原文逐字取自 Project Gutenberg,仅摘录段落并附全书链接。

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