事业 · 创业者自述
P.T. 巴纳姆:奋斗与胜利·补录 121
P.T. 巴纳姆《奋斗与胜利》· Struggles and Triumphs · 领导
From the first, it was my study to give my patrons a superfluity of novelties, and for this I make no special claim to generosity, for it was strictly a business transaction. To send away my visitors more than doubly satisfied, was to induce them to come again and to bring their friends. I meant to make people talk about my Museum; to exclaim over its wonders; to have men and women all over the country say: “There is not another place in the United States where so much can be seen for twenty-five cents as in Barnum’s American Museum.” It was the best advertisement I could possibly have, and one for which I could afford to pay. I knew, too, that it was an honorable advertisement, because it was as deserved as it was spontaneous. And so, in addition to the permanent collection and the ordinary attractions of the stage, I labored to keep the Museum well supplied with transient novelties; I exhibited such living curiosities as a rhinoceros, giraffes, grizzly bears, ourang-outangs, great serpents, and whatever else of the kind money would buy or enterprise secure.
出处:
https://www.gutenberg.org/ebooks/50115
定位:Additional excerpt 121 · 核对日期:2026-10-19 · 核验:短摘录
白话
巴纳姆从一开始就研究如何给顾客提供大量新奇内容,他不认为这是慷慨,而是纯粹的生意。让游客满意到超出预期,他们就会再来并带朋友。他想让人们谈论博物馆、惊叹其奇观,让全国人都说:“花两毛五,在美国找不到第二个地方能看到这么多东西。”这是他最好的广告,而且他付得起。他知道这广告是体面的,因为既名副其实又发自顾客之口。所以除了常设展品和常规舞台节目,他还努力不断补充临时新奇项目,展出犀牛、长颈鹿、灰熊、猩猩、大蛇等,只要钱买得到或敢冒险弄到。
上下文
巴纳姆在自传中解释他经营博物馆的理念:用超值体验换取口碑传播,这被他视为最有效的广告。
今日一问
你的顾客体验是否好到让他们愿意主动告诉朋友?
公版传记;原文逐字取自 Project Gutenberg,仅摘录段落并附全书链接。
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