Wang Xing：Serve Your Family Well Before Serving Millions
Wang Xing《2024 Mid-Autumn Internal Letter》· Paragraph beginning "今年是美团人一起度过的第十四个中秋" · Leadership · Character · Human nature
我一直认为，判断我们的服务是否足够好的标准是：我们是否愿意、放心地把它推荐给我们自己的家人和朋友。
Source：
https://www.stcn.com/article/detail/1322590.html
Locator：《2024年中秋全员信》，paragraph beginning "今年是美团人一起度过的第十四个中秋" · Verified：2026-10-19 · Verification：Exact match
Reading
The test of service is whether you would recommend it to your own family.
Context
In his 2024 Mid-Autumn letter, Wang offered a test for whether Meituan's service is good enough: would you be willing to recommend it, with confidence, to your own family and friends? Serving family well, he said, is the precondition for serving hundreds of millions of consumers - responsibility to users starts with those closest to you.
Today's question
Would you recommend your current product to your own family?
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