Edward W. Bok：The Americanization of Edward Bok, Additional Excerpt 193

This youthful personnel, while it made for esprit de corps, had also its disadvantages. One day as Bok was going out to lunch, he found a small-statured man, rather plainly dressed, wandering around the retail department, hoping for a salesman to wait on him. The young salesman on duty, full of inexperience, had a ready smile and quick service ever ready for "carriage trade," as he called it; but this particular customer had come afoot, and this, together with his plainness of dress, did not impress the young salesman. His attention was called to the wandering customer, and it was suggested that he find out what was wanted. When Bok returned from lunch, the young salesman, who, with a beaming smile, had just most ceremoniously bowed the plainly dressed little customer out of the street-door, said: "You certainly struck it rich that time when you suggested my waiting on that little man! Such an order! Been here ever since. Did you know who it was?"

Source： https://www.gutenberg.org/ebooks/3538
Locator：Additional excerpt 193 · Verified：2026-10-19 · Verification：Short excerpt

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